The specific issues to be resolved and the smart solutions proposed are as below:
■ PANCITY 1: INTEGRATED CITY MANAGEMENT CONTROL CENTRE (ICMCC)
► SMART METERING
→ Issues: High leakages in the water supply system (both UFW and NRW), no planned maintenance schedules, lack of data or response in case of emergency repairs, ineffective grievance redressal, no automated system for project monitoring, Polluted water bodies and no active open areas for citizens.
→ Solutions: It is proposed to meter the entire water supply network through a combination of conventional meters and AMRs. The AMRs would be installed for bulk consumers and at the distribution zones. Pressure sensors and water quality sensors would be installed to monitor the service parameters across the network and SCADA based monitoring system for the entire network. Billing would be done using handheld devices and payments would be enabled through web and mobile. Since all of the above also requires physical infrastructure to be built, the city would also implement a project monitoring module and approval workflow system to ensure that the project is implemented in a timely manner.
► INTELLIGENT PUBLIC TRASPORT SYSTEM
→ Issues: No information on public transport & decreasing share of public transport
→ Solutions: GPS based tracking of public bus transport, mapping of routes and bus stops on GIS. This system would be used to publish information of bus time-table, routes and real time bus arrival. The system is also expected to improve the operational efficiency of the operating company (KSRTC).
► INTELLIGENT PARKING
→ Issues: No information on location of parking lots, no real-time information on availability of parking lots &lack of levy of parking charges for on-street parking.
→ Solutions: Earmarking and specifying rated capacity for on-street and off-street parking facilities, GPRS enabled handheld based ticketing system with real-time parking availability updation of common backend system, publishing of parking information through VMS and city mobile application.
► INTELLIGENT SIGNALLING
→ Issues: Increasing congestion on roads and key junctions
→ Solutions: Implementation of traffic actuated intelligent signaling system throughout the junctions and reduce congestion.
► SURVEILLANCE SYSTEM
→ Issues: Lacks 24X7 surveillance of sensitive areas which witness crowd surges
→ Solutions: CCTV surveillance of core-city area to monitor crowd movement and enable early response in case of emergencies
► STREET LIGHT MONITORING AND MANAGEMENT SYSTEM
→ Issues: High power consumption & operational costs and poor monitoring system
→ Solutions: LED street lights with GPRS based control system ensuring well lit streets necessary to give a sense of safety& security to both, residents & visitors
► SWM DATACENTER
→ Issues: Prevalent waste burning & open dumping, no system for tracking in situ units and lack of public awareness.
→ Solutions: IEC portal for awareness creation, vendor empanelment system linked to the generators, mobile app to coordinate, monitor & review of decentralised units and grievance readdressal system.
► EARLY WARNING SYSTEM
→ Issues: City is subjected to the risks of frequent floods in monsoons, sudden spread of health hazards & natural disasters as it is located along the coast line.
→ Solutions: Predict the occurrence of natural and human-initiated disasters enabling the preparedness of the authorities to mitigate the damage to human life & assets before time.
► SMART MOSQUITO DENSITY SYSTEM
→ Issues: Seasonal upsurge of vector borne diseases& lack of preventive measures
→ Solutions: Track the growth of mosquitoes w.r.t gender, breeds and alert the administration for immediate and appropriate action for the identified location to avoid outburst of specific diseases.
► CENTRALISED CONTROL ROOM
→ Issues: Ensuring that there is smooth coordination between the various departments/agencies
→ Solutions: Common control room platform which integrates with standalone component systems across different vendors. This will have a cross system monitoring and control features along with escalation work flows
■ PANCITY 2: UNIFIED e-GOVERNANCE PORTAL
► e-GOVERNANCE PORTAL
→ Issue 1: Partial ICT coverage of administrative functions & citizen interfaces, lack of proper system to maintain accurate database, manual maintenance of staff attendance, harassment & inconvenience causing delays in administrative procedure & approvals and possibility of efficient use of existing staff.
→ Solution 1 (G2E, G2C & G2B) : Single portal for citizen's end to end needs which can be accessed through multiple modes like mobile app, internet, centralised service centre, smart desks, quick issue of permits, licenses & single window approvals for various businesses, e-payments, paperless offices, proactive disclosures, social audits for implementation of schemes and responsive grievance reddressal system.
→ Issue 2: Absence of unified platform for inter-departmental communication & coordination, departments working in silos on similar projects, lack of integrated real time database for holistic decision making process
→ Solution 2 (G2G): Integrated portal interlinked to various departments facilitating access to unified database and sharing of information on the department wise development projects /activities in the city.